The three types of processes every business needs

You know that processes are a set of logical instructions to be executed from start to end, but did you know that there are three types of processes? These are:

• Management processes
• Operational processes
• Supporting processes

Management Processes

Management processes aren’t as laser-focused on taking a task from start to finish as they are focused on planning and projecting the future of company operations.

An example of a management process might be a CEO planning out how best to organize the marketing team’s time and energy for a PR launch campaign. The process part would be allocating resources, defining timeframes and checking that the systems are in place and optimized.

Operational Processes

Operational processes concern your core business process. If you’re a t-shirt company, one of your core operational processes is taking orders over the phone. Another would be getting manufactured t-shirts off to be shipped.

Whatever your business does at its core, there should be watertight processes in place to make your business scalable and efficient.

Supporting Processes

Surprise surprise — supporting processes support the management and operational processes. The company relies on these processes to prop up the planning and doing parts of the business. It’s processes like tech support, employee onboarding or hiring an intern.

While these aren’t what the company does to make money, they facilitate the main revenue stream and make it, so the management processes have something to manage, and that the operational processes are as friction-free as possible.