Zoho’s ambition to take on Microsoft isn’t just talk; it’s backed by real product depth, strong R&D, and relentless innovation. But Microsoft’s ecosystem, legacy, and enterprise reliability are formidable.
All posts in Process Excellence
Why Grounded Leadership Matters More Than Perfect Systems?
When leaders at the top come from customer-facing roles—sales, marketing, service—they don’t just operate from strategy decks. They bring real empathy and a deep understanding of field dynamics. They know that a delayed pricing decision can cost a million-dollar deal. Unresolved backend issues can ruin a long-standing client relationship. Those numbers don’t tell the whole story—context does.
How to Create A Marketing System That Sets You Up For Consistent Success
A marketing system is an automated process put into place to achieve maximum performance while minimizing the hands-on time it takes to complete a task. It’s a step-by-step routine that your team might do manually now but, that can be repeated, measured, and tracked in your marketing procedures. Creating these routines will save you time…
Why employees resist following processes?
There are many reasons that employees may be reluctant to adopt a work process. This can be disappointing and frustrating for managers, especially if a lot of time and money has been thrown at the project to implement new procedures. Here are some of the reasons you may get pushback on a new process proposal.
The three types of processes every business needs
You know that processes are a set of logical instructions to be executed from start to end, but did you know that there are three types of processes? These are: Management Processes Management processes aren’t as laser-focused on taking a task from start to finish as they are focused on planning and projecting the future of…
Using processes to work 5 times faster
The full-stack engineer might be a fine person to write the process but shouldn’t be running it from start to end alone — the job is 240 times more efficient when it’s split up amongst pin specialists
The first ever business process
The earliest known definition of a business process comes from Scottish economist Adam Smith. Breaking down his idea to the simplest elements, in 1776 he described a business process in place at a theoretical pin factory, involving 18 separate people to make one pin: ”One man draws out the wire, another straights it, a third cuts it, a…
Why processes are important?
The purpose of process is to ensure consistency. A good process is like a checklist that ensures the right things get done by the right people at the right time.
What is a Process?
Process is a series of steps or actions that are taken to achieve a particular goal. Process is a collection of interrelated work tasks initiated in response to an event that achieves a specific result.