The earliest known definition of a business process comes from Scottish economist Adam Smith. Breaking down his idea to the simplest elements, in 1776 he described a business process in place at a theoretical pin factory, involving 18 separate people to make one pin: ”One man draws out the wire, another straights it, a third cuts it, a…
Why processes are important?
The purpose of process is to ensure consistency. A good process is like a checklist that ensures the right things get done by the right people at the right time.
What is a Process?
Process is a series of steps or actions that are taken to achieve a particular goal. Process is a collection of interrelated work tasks initiated in response to an event that achieves a specific result.